Zammad
94 · HealthyTicketing and helpdesk system with email, chat, phone and social channels in one view.
Directory / Alternatives to Freshdesk
3 open source projects replace Freshdesk, ranked by how safe each is to depend on.
Ticketing and helpdesk system with email, chat, phone and social channels in one view.
Omnichannel customer support inbox covering website chat, email, WhatsApp and social channels.
Veteran PHP support-ticket system that routes inquiries from email, web forms and phone.

Health and license are separate verdicts: a project can be well maintained and still not be open source.
| Project | Health | License | Stars |
|---|---|---|---|
| Zammad | 94 · Healthy | AGPL-3.0 | 6.0k |
| Chatwoot | 89 · Healthy | Open source (permissive) | 38k |
| osTicket | 54 · Caution | GPL-2.0 | 4.0k |
Freshdesk is a paid helpdesk & live chat product. See all open source helpdesk & live chat tools, ranked the same way.
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