Zammad
94 · HealthyTicketing and helpdesk system with email, chat, phone and social channels in one view.
Directory / Alternatives to Zendesk
4 open source projects replace Zendesk, ranked by how safe each is to depend on.
Ticketing and helpdesk system with email, chat, phone and social channels in one view.
Omnichannel customer support inbox covering website chat, email, WhatsApp and social channels.
Shared-inbox helpdesk in PHP, close in spirit to Help Scout, extended through modules.
Veteran PHP support-ticket system that routes inquiries from email, web forms and phone.


Health and license are separate verdicts: a project can be well maintained and still not be open source.
| Project | Health | License | Stars |
|---|---|---|---|
| Zammad | 94 · Healthy | AGPL-3.0 | 6.0k |
| Chatwoot | 89 · Healthy | Open source (permissive) | 38k |
| FreeScout | 76 · Stable | AGPL-3.0 | 4.6k |
| osTicket | 54 · Caution | GPL-2.0 | 4.0k |
Zendesk is a paid helpdesk & live chat product. See all open source helpdesk & live chat tools, ranked the same way.
Scores refresh nightly from GitHub. How we score.